Frequently Asked Questions
Everything you need to know about your Calminity experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day window for returns on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
Calminity accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, we pride ourselves on maintaining high standards for quality and ethics. We partner exclusively with manufacturers who adhere to fair labor practices and sustainable material sourcing.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact us within 2 hours of placing your order and we will do our best to accommodate your request.